What Parents Can Expect

Parenting a teen who is struggling with mental health or behavioral challenges can feel disorienting and isolating. Many parents describe a sense of urgency mixed with fear, guilt, and uncertainty. You may know something needs to change, but not know where to turn, what is “normal,” or whether trying to convince your teen to enter treatment will help or make things worse.

At Horizon Recovery, we understand that treatment is not just a transition for your teen.

It is a transition for your entire family. 

This page is designed to help you understand what to expect at every stage of care, how we support parents throughout the process, and how healing unfolds over time, even when it does not look linear at first.

If you have any additional questions about our treatment program for teens and adolescents, or if you are ready to take the first steps in helping your teen receive the effective, individualized care they deserve, we are standing by. 

What to Expect During the Program

Treatment is not a single event or moment of change. It is a structured process that unfolds in phases, each with a specific purpose. Teens move through care based on clinical need, not a rigid timeline, and parents are kept informed throughout.

Stabilization & Assessment (Residential Treatment)

The first phase of care focuses on safety, stabilization, and understanding what your teen truly needs.

For many teens, arriving at treatment comes after a period of emotional intensity, crisis, or escalating behaviors. Residential treatment provides a contained, highly supervised environment where your teen can slow down, feel safe, and begin to regulate before deeper work begins.

During this phase, our clinical team conducts comprehensive assessments that look beyond surface behaviors. We evaluate mental health symptoms, emotional regulation, family stressors, academic history, substance use if present, and overall functioning. This allows us to build an individualized treatment plan rather than relying on assumptions or labels alone.

Parents can expect frequent communication during this period, especially as assessments are completed and treatment goals are clarified. This phase often brings emotional reactions from teens, including resistance or frustration, which is both common and expected.

Addressing Core Issues (Residential Treatment)

Once stabilization has occurred, treatment begins to focus on the underlying issues driving your teen’s struggles.

This phase is where therapeutic work deepens. Teens participate in individual therapy, group therapy, and skill-building sessions designed to help them understand their emotions, behaviors, and patterns. Treatment may address anxiety, depression, trauma, mood instability, impulsivity, self-harm behaviors, substance use, or difficulty with relationships and authority.

Progress during this stage is rarely linear. Some teens may appear to “push back” just as meaningful work begins. Others may experience emotional ups and downs as they learn to tolerate discomfort without old coping strategies. This does not mean treatment is failing. In many cases, it means your teen is beginning to engage in real change.

Parents are supported in understanding what is happening clinically so that difficult moments are not misinterpreted as setbacks.

Family Dynamics & Reintegration (PHP / IOP)

Healing does not happen in isolation. As teens prepare to step down from residential care, treatment increasingly focuses on reintegration and family dynamics.

Partial Hospitalization (PHP) and Intensive Outpatient Programs (IOP) allow teens to practice skills in real-world settings while maintaining clinical support. This phase often includes more active family therapy, communication work, and planning around boundaries, expectations, and support at home.

Families learn how to respond differently, not perfectly. The goal is not to eliminate conflict but to create safer, healthier ways of navigating it together. Parents are guided through this transition so that home becomes a place that supports continued growth rather than unintentionally recreating old patterns.

What Is Contact With Parents Like?

Communication with parents is intentional, structured, and guided by clinical insight.

While parents have the legal right to contact their child, treatment also recognizes that constant reassurance or emotional processing too early can sometimes disrupt stabilization. Contact schedules are designed to balance parental connection with therapeutic progress.

Parents can expect regular updates from the clinical team, involvement in treatment planning, and access to staff when questions or concerns arise. As treatment progresses, communication typically increases in both frequency and depth.

Academic Support During Treatment

Education remains important, but it is not prioritized over mental health.

Teens in treatment receive academic support that aligns with their capacity during care. This may include accredited schooling, tutoring, or skill-building around organization, time management, and learning strategies.

Our education team collaborates with families to determine what is appropriate at each stage. For some teens, academic engagement begins slowly and builds over time. For others, maintaining coursework provides structure and confidence. Both approaches are valid and individualized.

Is It Normal for Teens to Resist Treatment?

Yes. Resistance is extremely common and does not mean treatment is ineffective.

Many teens arrive feeling angry, betrayed, scared, or misunderstood. Refusal, withdrawal, testing limits, or emotional outbursts are often expressions of fear rather than defiance. Our staff is trained to respond with structure, consistency, and empathy rather than punishment.

Parents are supported in understanding these behaviors so they do not feel pressured to “rescue” their teen or doubt the decision to seek help.

“I Hate It Here” and Emotional Ups and Downs

It is very common for teens to call home and say they hate treatment, want to leave, or feel miserable.

These statements can be distressing for parents, especially when guilt or fear is already present. However, emotional volatility is often part of the adjustment process. Learning new skills, facing uncomfortable truths, and being removed from familiar coping mechanisms can feel overwhelming at first.

Our clinical team helps parents interpret these calls in context and provides guidance on how to respond in ways that support long-term healing rather than short-term relief.

How Families Are Involved in Treatment

Families are not an afterthought. They are a central part of the healing process.

Family therapy, parent education, and ongoing communication help families understand diagnoses, treatment goals, and effective support strategies. Parents also receive guidance on boundaries, expectations, and how to care for themselves during this process.

We believe families recover together. Supporting parents is essential to supporting teens.

How Will I Communicate and Stay in Contact with My Child?

We believe effective communication between the resident and their family is crucial to helping the family heal together. We have developed policies that attempt to balance a parent’s legal right to visit and speak with their child whenever they want to, with our clinician’s recommendations of sometimes allowing space for healing before attempting family-based discussions and therapy.

Our residents can use our landline every other day for clinically appropriate communications. They may call individuals on the approved contact list (created during the intake process) and request more calls if needed.

Visitation is on the weekends. Up to 6 family members may visit our residents and even bring a favorite meal to share for a 2-hour reserved block of time. Our clinical team recommends that a resident complete at least one family therapy session before visiting.

Understanding Different Therapies

Treatment at Horizon Recovery is intentionally multi-layered. 

Teens rarely struggle in just one area, so therapy must address emotional regulation, thought patterns, relationships, trauma, daily functioning, and self-confidence. 

Each therapy your teen participates in serves a specific purpose and works together as part of a coordinated treatment plan. Parents are always informed about what these therapies involve and why they are being used, so care never feels confusing or arbitrary.

Clinical Therapies

Clinical therapies form the foundation of your teen’s treatment. These evidence-based approaches are led by licensed professionals and are designed to help teens understand their emotions, thoughts, and behaviors while developing healthier ways to cope with stress and challenges. 

Each therapy is selected based on your teen’s individual needs, ensuring care is both structured and deeply personalized.

  • Cognitive Behavioral Therapy (CBT): CBT helps teens understand the connection between their thoughts, emotions, and behaviors. Many struggling teens experience rigid or distorted thinking patterns that fuel anxiety, depression, anger, or impulsive decisions. CBT teaches teens how to recognize unhelpful thoughts, challenge them, and replace them with healthier, more accurate ways of thinking.

  • Dialectical Behavior Therapy (DBT): DBT is especially effective for teens who experience intense emotions, mood swings, self-harm urges, or difficulty managing conflict. DBT focuses on teaching concrete skills such as emotional regulation, distress tolerance, mindfulness, and interpersonal effectiveness. Rather than trying to eliminate emotions, DBT helps teens learn how to experience feelings safely without becoming overwhelmed by them.

  • Individual Therapy: Individual therapy provides a private, one-on-one space for teens to explore their thoughts, experiences, and challenges at their own pace. This setting allows for deeper work around trauma, identity, self-esteem, grief, or issues that feel too sensitive to discuss in a group. The therapist builds trust with your teen and helps them develop insight, coping strategies, and personal goals.
  • Family Therapy: Family therapy recognizes that teen mental health challenges affect the entire family system. These sessions focus on improving communication, rebuilding trust, addressing patterns that may unintentionally contribute to conflict, and helping parents and teens understand one another more clearly. Family therapy is not about blame. It is about learning new ways to support one another, set healthy boundaries, and move forward together.
Holistic Therapies

Holistic therapies support emotional healing by engaging the whole person, not just symptoms.

These approaches help teens regulate stress, build self-awareness, and express emotions in ways that feel natural and accessible. When combined with clinical therapies, holistic modalities reinforce progress, increase engagement, and help teens develop skills they can carry into daily life.

  • Music Therapy: Music therapy uses creative expression to help teens process emotions that may be difficult to put into words. Through listening, writing, or creating music, teens can safely explore feelings, reduce stress, and build emotional awareness. This modality often resonates with teens who struggle with traditional talk therapy or who connect more naturally through creative outlets.

  • Equine Therapy: Equine therapy helps teens develop emotional awareness, responsibility, confidence, and trust through guided interactions with horses. Horses are highly sensitive to emotional cues, which allows teens to see how their emotions and behaviors affect others in real time.

  • Art Therapy: Art therapy provides a nonverbal way for teens to express emotions, experiences, and internal conflicts. Creating art can help teens externalize feelings that feel overwhelming or confusing and gain insight into their inner world.

  • Pet-Assisted Therapy: Pet-assisted therapy incorporates trained animals into the therapeutic environment to promote comfort, emotional regulation, and connection. Interacting with animals can reduce anxiety, increase engagement, and help teens feel safer opening up.

  • Yoga and Mindfulness Practices: Yoga and mindfulness practices help teens reconnect with their bodies and learn how to regulate stress responses. These practices teach breathing techniques, grounding skills, and awareness of physical sensations, which can be especially helpful for anxiety, trauma, and emotional dysregulation.
  • Trauma-Informed Book Studies: Trauma-informed book studies help teens understand their experiences through guided reading and discussion. These groups normalize emotional struggles, build insight, and create opportunities for reflection and connection. Teens often feel less alone as they recognize shared experiences and learn language for what they are going through.
Education, Life Skills, and Medication Support

Treatment extends beyond therapy sessions. Education, life skills training, and medication support work together to help teens build stability, confidence, and daily functioning. These services ensure that emotional growth is supported by practical skills, academic continuity, and thoughtful medical care, creating a well-rounded foundation for long-term success.

  • Education Services and Life Skills Training: Academic support and life skills development are integrated into treatment to help teens maintain momentum and build confidence. This includes educational coordination, tutoring when appropriate, and instruction in practical skills such as time management, organization, communication, and problem-solving. These services help teens prepare for success both during and after treatment.
  • Medication Management: When medication is part of a teen’s treatment plan, it is carefully evaluated and monitored by qualified medical providers. Medications are never adjusted without parental involvement and informed consent. The goal of medication management is to support emotional stability and therapeutic progress, not to replace therapy or learning coping skills.

Understanding the Continuum of Care

Healing is not defined by a single level of treatment. Most teens need different types of support at different points in their recovery, and effective care adjusts as they grow and stabilize. At Horizon Recovery, residential treatment, Partial Hospitalization (PHP), Intensive Outpatient (IOP), and outpatient therapy work together as a continuum designed to meet teens where they are emotionally, behaviorally, and clinically.

Movement between levels is never rushed and is never based on arbitrary timelines. Instead, transitions are guided by safety, emotional readiness, skill development, and the ability to manage daily stressors with support. The goal is to help your teen build a strong foundation and continue progressing with the right amount of structure at each stage.

Residential treatment provides the highest level of structure, supervision, and therapeutic support. This level of care is designed for teens who need stabilization, intensive assessment, and a safe environment to begin healing. Teens live on-site and participate in a full schedule of therapy, skill-building, and supportive activities throughout the week.

Residential Treatment

Partial Hospitalization offers a high level of therapeutic support while beginning to reintroduce elements of daily life. Teens in PHP typically attend treatment for most of the day, several days per week, while gradually spending more time outside the treatment environment.

Partial Hospitalization Program (PHP)

Intensive Outpatient care provides structured therapy while allowing teens to return more fully to school, home, and social environments. Teens attend treatment multiple days per week for several hours at a time, focusing on maintaining progress, strengthening coping skills, and addressing challenges that arise in real-world settings.

Intensive Outpatient Program (IOP)

Outpatient therapy offers ongoing support as teens transition back into daily life with greater independence. This level of care typically includes individual therapy, family therapy, group therapy, and medication management as needed.

Outpatient Therapy

A Final Word to Parents

At Horizon Recovery, we walk alongside families through uncertainty, resistance, progress, and setbacks. You are not expected to have all the answers. You are expected to show up, and we are here to help you do that with clarity and support.

If you have questions or need guidance, we encourage you to reach out. You do not have to navigate this alone.

Recovery Is Possible. Change Is Real.

If your teen is ready, we’re here to walk with you. Our team delivers real care, proven therapies, and a plan built just for your child—so they can heal and move forward. Reach out today. Let’s take the first step together.