Family Liaison
At Horizon Recovery, family liaisons bridge the communication gap between families and our recovery specialists and staff, ensuring you stay informed and updated about your child’s progress.
We Understand This is a Difficult Decision
At Horizon Recovery, we deeply understand the weighty decision families face when choosing an organization to entrust their child’s care and treatment. We firmly believe that families should be intimately involved in their child’s care without the need for uncertainty or constant inquiries. Communication is imperative!
We’ve all encountered the frustrating “run-around” when trying to get updates from healthcare facilities. You might be familiar with phrases like “hold on, let me check,” “he’s not my patient,” or the vague assurance that “he’s doing fine.” We find such experiences completely unacceptable.
Our unwavering conviction is that families should always be informed about their child’s progress. That’s why we’ve taken the proactive step of employing a dedicated Family Liaison. Their sole responsibility is to bridge the communication gap between our facility and your family.
Our Family Liaisons are the Backbone of our Communication System
They engage daily with our clinical team, fostering a deep understanding of each resident’s progress in their treatment journey. They actively connect with our residents and dedicated staff, ensuring they’re well-informed about everyone under our care.
Moreover, our Family Liaisons are committed to proactive communication. They will reach out to families as frequently as requested, providing updates that alleviate any concerns you may have. Additionally, our Family Liaisons are readily available to answer your questions and address concerns as they arise, ensuring you always have a reliable point of contact for your peace of mind. Your family’s comfort and confidence in our care are paramount to us.
Your Guide Through this Journey
During the intake process, families will be introduced to our Family Liaison. Their role is to guide families through the entire journey, from explaining the process and addressing questions to providing support during a resident’s stay at Horizon Recovery. Furthermore, the Family Liaison will assist in preparing families and residents for graduation, ensuring a smooth transition for the healing journey ahead.
At Horizon Recovery, we believe transparency and support are paramount in your child’s care and treatment. Our dedicated Family Liaison is here to ensure you’re always in the loop, easing the burden of uncertainty and allowing you to focus on what matters most—your child’s well-being.
Your Trusted Point of Contact
With our Family Liaison as your trusted point of contact, you can rest assured that you’ll receive timely updates and personalized assistance throughout your journey with Horizon Recovery, from the initial intake to the moment your child takes their next steps towards healing and recovery. Your family’s peace of mind is our top priority.
Testimonials
Horizon Recovery has truly been our saving grace, a beacon of hope during our darkest hour. When our family was engulfed in crisis, the team at Horizon Recovery emerged as a guardian angel, tirelessly advocating for our daughter’s acceptance into their program.
This place is the first place that did everything they said they would! It was thee only place my child thrived at their program and groups and therapy are among the best! I HIGHLY Recommend Horizon Recovery!!!
In a time of high stress, Horizon Recovery provided our family safe, comfortable, and kind support. We are so grateful for every member of the team – knowledgeable, caring, firm, and positive. Thank you, Horizon Recovery.
If you find yourself needing this type of resource for a child of yours, I beg of you to look no further. The staff, Horizon’s programs and resources that this facility uses is number one. Its a scary thing to leave your child somewhere with strangers, but I promise you this is the safest place for them.
My son has been to many different programs, and I can say with extreme pleasure that Horizon Recovery is a special program. When they tell you they are going to do something it is NOT lip service. They do it. From the first day to after the last it has felt like being a part of a family.
My experience with Horizon Recovery has been top notch! I can text or call anyone on my daughters care team nearly 24/7 and get an immediate response. You just can’t ask for more than that. I can’t say enough good things about Horizon Recovery.
Guiding your teen’s path to mental clarity, sobriety, and a hopeful future.
Horizon Recovery
For more information or to schedule a visit, please reach out to us today. Our empathetic and caring team is here to support you every step of the way.