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Verify your benefits. Get your expected costs in writing before you decide anything.
Verify Insurance

Verify Your Insurance Now

Step 1

Using your health insurance card, fill out all of the fields on the confidential form.

Step 2

A member of our staff will contact your insurer to verify if your policy will cover your treatment.

Step 3

Within one business day, a named team member calls you with the results and a written out-of-pocket estimate, and walks through next steps.
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What happens after you submit

Step 1

A named admissions team member responds within 30 minutes during business hours, or within 12 hours after hours.

Step 2

We verify your benefits within one business day: plan type, network status, deductible, coinsurance, out-of-pocket maximum, and authorization requirements.

Step 3

We complete a clinical assessment and recommend a level of care. If another setting would serve your teen better, we tell you.

Step 4

You receive a written out-of-pocket estimate before anything is signed.

Step 5

Our utilization management team requests prior authorization and tells you the decision.

Step 6

Onboarding day: a named team member meets you at our onboarding clinic, and your wait will not exceed 60 minutes (#5). Your Care Coordinator reaches out within one business day (#30), and a written initial treatment plan is in your hands within 72 hours (#25).

We're here to help

The distress of witnessing your child grappling with depression, addiction, or mental health challenges can be profound. The prospect of finding a reputable adolescent and teen mental health and substance abuse treatment program without depleting your finances may add to this distress.

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Here is what we do about both — and what we put in writing.

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Our admissions team runs a confidential, no-cost verification of your plan. Verification is not approval — no program controls what an insurer authorizes — but it tells you, in writing, what your plan covers and what your family would likely pay. Your information is protected and confidential.

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Five things we put in writing

These are five of the 71 numbered commitments in The Horizon Guarantee, signed before admission:

Guarantee #1

A named admissions team member responds within 30 minutes during business hours, and within 12 hours after hours.

Guarantee #3

Your benefits are verified, documented, and explained to you within one business day of receiving your information.

Guarantee #4

Before you commit financially, you receive a written breakdown of your expected out-of-pocket cost, the basis for that estimate, and the variables that could change it.

Guarantee #10

No charge appears on a statement without prior written communication.

Guarantee #11

If a carrier denies coverage, we file the appeal on your behalf at no charge.
Ask any program you are comparing which of these it will put in writing.
Learn About The Horizon Guarantee

Insurance Plans We Work With

Families come to us with plans from Aetna, Blue Cross Blue Shield, UnitedHealthcare, UMR, GEHA, TRICARE, Humana and MultiPlan. Have one of these plans? See exactly how it works: GEHA · Anthem · Aetna · UMR. Coverage depends on your plan. Verifying your benefits is not approval: we tell you what your plan says before you commit, and verification is free with no obligation.
Verify Insurance

More About Our Admissions Process

What Parents Can Expect

We know that sending your teen
to treatment can be difficult, but knowing what to expect can help you feel more prepared to support your child's healing journey.
Learn More

FAQs

Frequently asked questions about addiction and mental health recovery.
Learn More

What To Bring

A quick guide about what’s allowed in our facilities.
Learn More

Accreditations & Partnerships

Horizon Recovery holds distinguished accreditation by the Joint Commission, an independent organization known for its rigorous standards in healthcare. This accreditation signifies the center’s commitment to providing high-quality services. Additionally, the center’s recognition by the Arizona Coalition for Healthcare Emergency Response highlights its role in emergency healthcare response within the state, further attesting to its expertise and dedication to the community. Horizon Recovery is also honored to be partnered with the National Alliance on Mental Illness (NAMI).

Outcomes we publish

67.0%

Improved on depression symptoms (PHQ-9)

N = 97 young people

73.6%

Improved on anxiety symptoms (GAD-7)

N = 91 young people

8.0%

Returned to care within 90 days of discharge

N = 261

Horizon clinical records · discharges January 1 to October 1, 2026 · every figure carries its N · method on the Treatment Outcomes page

Our published outcomes, for discharges from January 1 to October 1, 2026: 67.0% of young people improved on depression symptoms (PHQ-9, N = 97; average score 15.4 at intake, 8.4 at discharge), and 7.2% got worse. 73.6% improved on anxiety symptoms (GAD-7, N = 91). 8.0% returned to care within 90 days of discharge (N = 261).*1 The median stay was 35.5 days across all stays, and 42.0 days for stays of 7 days or more (N = 384).*2 Method and every figure's N: our Treatment Outcomes page.

Insurance Disclaimer

At Horizon Recovery, we make every attempt to verify your health insurance benefits and/or secure necessary authorizations on your behalf. Please be advised that this is simply an estimate of benefits and/or authorization. We cannot ensure the accuracy and completeness of the payment or verification eligibility conveyed by your health insurance provider.

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The payment of benefits is contingent on all terms, conditions, limitations, and exclusions of the member’s contract at the time of service. Your health insurance company will only remit payment for services deemed “reasonable and necessary.”

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Avoiding Unexpected Medical Bills

Horizon Recovery will exert the utmost effort to have all services preauthorized by your health insurance company. However, if your health insurance company determines that a particular service is either not reasonable and necessary or not covered under your plan, the insurer will refuse payment for that service, transferring the financial responsibility to you.

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The ‘No Surprises Act,’ effective from January 1st, 2022, protects clients from being charged more than the specified in-network cost-sharing amounts by out-of-network care providers. These charges are based on a ‘recognized amount’ determined by state law or approved by the state for those under an all-payer model agreement.

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To gain more insight into the law, visit cms.gov/nosurprises.

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Frequently Asked Questions About Insurance Coverage

Do you accept insurance for treatment at Horizon Recovery?

We work with many insurance providers to help individuals access the necessary care. We encourage you to contact our admissions team to discuss your insurance coverage.

How can I find out if my insurance covers treatment at your facility?

To determine if your insurance covers treatment at Horizon Recovery, we recommend filling out our insurance verification form on our website. We will verify your insurance benefits and provide you with the necessary information.

What if my insurance provider is not listed on your website?

While we work with many insurance providers, our website may not list every provider. We still encourage you to complete the insurance verification form on our website. You may also contact our admissions team to discuss your insurance coverage. They can assist you in exploring your options and finding a solution that works for you.

Will my insurance cover the entire cost of treatment?

The coverage and extent of insurance benefits can vary depending on your specific insurance plan. Our admissions team will work closely with you and your insurance provider to determine the coverage details and any out-of-pocket costs.

What if I don't have insurance or my insurance doesn't cover the full cost of treatment?

Cash-pay options are available if you don't have insurance or your coverage is limited, and we walk every family through the options in a fixed order: the real number first (verified benefits plus a written estimate), then external financing, then a no-interest internal payment plan. Families experiencing hardship can request a Financial Assistance Review — a structured conversation with a defined process (#12). A named member of our Financial Counseling team answers any financial question in writing within one business day (#8).

Guiding your teen’s path to mental clarity, sobriety, and a hopeful future.
Before you compare programs on price, compare them on what they measure and what they put in writing. Ours is on the Treatment Outcomes page and in The Horizon Guarantee. Then call — a named person answers.
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1200+ Families Served · Residential and housed programs: ages 12–17. Outpatient programs: ages 8–21.

Horizon data notes

*1 Horizon Outcomes Data, published website figures (October 8, 2026), for discharges January 1 to October 1, 2026: PHQ-9 depression scale, 67.0% improved and 7.2% worsened (N = 97; mean score 15.4 at intake, 8.4 at discharge); GAD-7 anxiety scale, 73.6% improved (N = 91); returned to care within 90 days of discharge, 8.0% (N = 261).
*2 Horizon Outcomes Data, same window: median length of stay 35.5 days across all episodes and 42.0 days for stays of 7 or more days (N = 384).